FAQ
A: Our treats are mainly made from sweet potato flour and pea flour. These ingredients are gluten-free, hypoallergenic, highly palatable, and easily digestible. They can be formulated with functional benefits like dental care, skin and coat health, immune support, and joint care.
In comparison:
Rawhide is chewy but poorly digestible and carries risks of choking, blockage, and allergic reactions. It’s also environmentally harmful due to the chemical processes involved in its production.
Chicken jerky is palatable but not as chewy and comes with a higher production cost.
A: Absolutely. We can formulate 100% plant-based, vegetarian dog treats upon request.
A: Yes — our A.E. BioDent treats are patented in both China and the EU. The enzymes are naturally extracted from pineapple and papaya. These enzymes help by inhibiting oral bacteria, breaking down food residues, reducing bad breath (VSCs), disintegrating biofilm, and removing tartar safely and effectively at home.
A: China’s mature business infrastructure and supply chain ecosystem provide more stable, efficient, and cost-effective production capabilities compared to other regions.
A: We’re exporting to the USA, South America, the EU, UK, Japan, Korea, Australia, New Zealand, and other countries. We’re well-versed in each region’s import regulations, and every shipment includes mandatory Health and Veterinary Certificates.
A: Yes — we provide full OEM and ODM services. Our design, technical, production, and sales teams collaborate to support every stage: from 3D drawings, mould design, formulation, flow-chart, pricing, to packaging solutions.
A: 60 days for the first order. 35 days for repeat orders.
A: The standard MOQ is 300 kg per SKU. Specific terms are flexible and open for discussion.
A: Typically 18 to 24 months.
A: Yes — samples are generally free. We would appreciate if you handle the shipping fees through DHL or TNT’s freight collect option.